You have, if applicable at the time of your request, the right to access, rectify, modify and delete, in the event of inaccuracy, the data concerning you, the right to limitation, portability and opposition for legitimate reasons as well as the right to define directives concerning the fate of your data in the event of your death, which you can exercise by sending an e-mail to the following addresses:įor North America and South America: įor any other continent or country not listed above, please contact As some of these countries do not always offer an adequate level of protection, the transfer(s) have been regulated by means of standard contractual clauses recognised by the European Commission. They will be kept for the time required to enable us to provide you with our services and to ensure the after-sales service of the products purchased, generally for a period that may vary from 3 to 5 years depending on their nature.įor the purposes of processing, analysis or performing the subcontracting tasks listed above, your data may be transferred to our subsidiaries and subcontractors located in the United States, Canada, Japan, China, Hong Kong, Singapore and Australia.
Please note that your data may therefore be communicated to some of our providers in charge of processing it or likely to use it, such as those in charge of customer management, sending our emails and running our advertising campaigns. Optional fields allow us to personalise your customer experience but are not required to create your account. Once received, your refund is processed immediately.The information collected from the forms on this site is handled by Christofle and its providers in order to process your order, manage your Christofle membership and carry out customer relationship management operations, in particular to send you personalised offers based on your previous purchases and interests. Please enclose a copy of your receipt, the reason for return, and the best phone number or email address at which we can reach you. To send us a return, simply choose your favorite shipping option.We do not require a return authorization number to process returns.
Items returned without a receipt are credited with store credit. Items returned for refund are paid back by the same method of payment which you originally used. Patrick's Guild with a receipt for exchange or refund.
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